• Personalized Patient Care: Provided individualized care to patients with diverse mental and physical health conditions, ensuring their physical, emotional, and psychological well-being are met. Collaborated with healthcare professionals to develop care plans tailored to each patient's specific needs, facilitating effective recovery, and promoting overall health improvement. This increased the overall mental health and self-confidence of the service users. • Medication Management and Administration: Expertly managed medication schedules and administered prescribed medications, adhering to strict protocols and ensuring accurate dosages. Monitored patients for potential side effects or adverse reactions, promptly reporting any concerns to the medical team for timely intervention and reducing risks of medication error by 100percent. • Patient Advocacy and Support: Acted as a dedicated advocate for patients and their families, offering emotional support, information, and guidance throughout their healthcare journey. Addressed concerns and queries, facilitating effective communication between patients, their families, and the medical team to ensure a holistic approach to care.